VoIP (cont)
Presence - see whether the person you want to phone is
available before calling
Instant messaging - if your contact is already on the phone, opt to
send them an instant message or email instead
Integration with Outlook address book - click to call a contact or incorporate Outlook
address book into the PC Client
Click to Call - allows calls to be placed instantly by clicking
on the contact information
Personal & Group Directories - permits users to manage, track, and maintain
information about key contacts
Picture ID - stores user's picture on the network for
display during incoming call and in the address book
Company administrator access - easy subscriber management and adds, moves and
changes
A single mailbox - hold messages from various telephony devices.
Messages are compressed into an audio file and forwarded to the
subscriber's email address
Voicemail service - options for different messages based on time of
day or call routing options
Multimedia collaboration services
Working with the PC
Client facilitates the sharing of files, images, text and
other content by geographically dispersed individuals. Collaboration
features
include:
Instant Messaging - allows secure text notes to be sent and
received between one or more recipients, even while they are engaged in
an active call
Buddies List with Presence - allows the user to constantly monitor the
availability of up to 20 selected contacts
Whiteboarding - facilitates collaboration through the sharing
of text and graphic objects in a common workspace
Instant file transfer - permits the sending and receiving of files from
a remote collaborator, even while the user is engaged in
voice/video/multimedia session with that individual
Web push - enables a user to instantly display web pages
on a contact's screen during active calls
Co-browsing - enables a user to automatically display web
pages on a contact's screen as the user surfs the web
Conferencing - multi-party conferences can be set up easily
without any need for pre-booking
Desktop video calling - enables point-to-point video calling from your
desktop, without the need for special rooms or complicated dialling
procedures
The system's
Personal Agent is a web based interface allowing the user to
define rules for redirecting their incoming calls (based on call
attributes
such as caller ID, time of day, etc.) from a single directory number
(or SIP
address) to their most convenient communications device. The Personal
Agent
also provides:
Call Screening - provides programmable screening procedures
based on caller ID
Find Me/Follow Me - redirects incoming calls based on caller ID,
time of day and day of week
Simultaneous Ringing - allows an incoming call to ring all
communication devices at the same time
Sequential Ringing - allows an incoming call to ring communication
devices in a user-defined sequence
One mailbox - allows for one voice mailbox to be used for
multiple communications devices
One phone number - allows user to be reached on any phone
including mobiles from one inbound phone number
Access from any web browser - changes can be made to users' personal accounts
from any PC anywhere
